Terms of Service

Terms of Service

Effective Date: 11.12.2025
Last Updated: 11.12.2025

Welcome to TorbenHost (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our hosting, game server, and digital services. By registering for or using our services, you agree to be bound by these Terms.

1. Services

We provide a range of digital infrastructure services, including:

  • Web Hosting: Hosting for WordPress, Joomla, Drupal, Ghost, Magento, Laravel, Node.js, React, Vue, Angular, and custom projects. Features include FTP/file manager access, backups, SSL certificates, and real-time monitoring.
  • Game Servers: Multiplayer servers for Minecraft, CS:GO, Rust, FiveM, Terraria, Garry’s Mod, ARK: Survival Evolved, and more. Managed through THGame Panel v1, with console access, backups, and multi-server management.
  • Digital Services: Creative solutions such as WordPress site development and Snap Lens creation.

We reserve the right to modify, suspend, or discontinue any service at our discretion.

2. Eligibility

  • You must be at least 16 years old to use our services.
  • If you are under 18, parental or guardian consent is required.
  • You agree to provide accurate, current, and complete registration information.
  • Accounts created with false or misleading information may be suspended or terminated.

3. User Responsibilities

You agree to use our services lawfully and responsibly. Prohibited activities include:

  • Hosting or distributing malware, pirated software, or illegal content.
  • Engaging in harassment, hate speech, or discriminatory behavior.
  • Cheating, exploiting, or using unauthorized modifications in game servers.
  • Hosting or sharing NSFW content, including pornography, sexually explicit material, or extreme violence.
  • Attempting to disrupt, overload, or damage our infrastructure.
  • Misrepresenting your identity or impersonating others.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

4. Data Protection (GDPR Compliance)

We process personal data in accordance with the General Data Protection Regulation (GDPR).

  • Data Collected: Account details (name, email), server usage logs, billing information (if applicable).
  • Purpose: Service delivery, security, performance monitoring, and customer support.
  • Legal Basis: Contractual necessity, legitimate interest, and consent where required.
  • Your Rights:
    • Right to access, rectify, or erase your data
    • Right to restrict or object to processing
    • Right to data portability
  • Retention: Data is stored only as long as necessary for service provision or legal compliance.
  • Third Parties: We may use trusted providers for server infrastructure, backups, and payment processing.
  • Contact: For GDPR inquiries, email [Insert Contact Email].

We do not sell or misuse personal data. Automated decision-making is limited and subject to safeguards.

5. Service Availability

  • We aim to provide reliable services but cannot guarantee uninterrupted uptime.
  • Maintenance, upgrades, or unforeseen technical issues may cause downtime.
  • We will make reasonable efforts to restore services quickly.
  • We are not liable for losses resulting from downtime, though we will provide notice of planned maintenance when possible.

6. Intellectual Property

  • You retain ownership of the content you host.
  • By using our services, you grant us a limited license to store, transmit, and display your content as necessary for service delivery.
  • We retain ownership of our platform, software, and branding.
  • Unauthorized use of our intellectual property is prohibited.

7. Non-Discrimination

We prohibit discriminatory content or behavior based on race, ethnicity, gender, sexual orientation, religion, disability, age, or other protected status.

  • Users must not publish, host, or distribute discriminatory, hateful, or harassing content.
  • We provide a safe, inclusive, and student-friendly environment.
  • Violations may result in suspension or termination.

8. Code of Conduct

To maintain a positive environment:

  • Respect Others: No harassment, bullying, or discrimination.
  • Fair Play: No cheating, exploiting, or unauthorized modifications.
  • Safe Content: No hosting of illegal, harmful, offensive, or NSFW material.
  • Collaboration: Encourage teamwork and constructive communication.
  • Reporting: Users may report violations; we will investigate promptly.

Violations may result in warnings, suspension, or permanent account termination.

9. Termination

We may suspend or terminate accounts that:

  • Violate these Terms
  • Engage in illegal, abusive, or NSFW activities
  • Cause harm to our infrastructure or other users

Users may terminate their account at any time by contacting support. Upon termination, we may delete your data unless retention is required by law.

10. Limitation of Liability

  • Services are provided “as is” without warranties of uninterrupted availability.
  • We are not liable for indirect damages, including lost data, profits, or business opportunities.
  • Our maximum liability is limited to the amount paid by you in the last 12 months.
  • We are not responsible for third-party services or content accessed through our platform.

11. Accessibility

We strive to make our services accessible to all users, including those with disabilities.

  • Reasonable accommodations will be provided where technically feasible.
  • We do not discriminate in providing services based on protected characteristics.

12. Changes to Terms

We may update these Terms to reflect changes in law, technology, or our services.

  • Updates will be posted on our website.
  • Continued use of our services constitutes acceptance of the revised Terms.